This live event was broadcast on May 4, 2023. Register to watch the event recording.

Work is changing.
Change with it.

The pandemic has irrevocably changed the how, why, and where of work. To maintain innovation, productivity, and balance, you have to change too.

Work/23: The Big Shift is a free virtual summit all about facing down today’s challenges to build tomorrow’s workplace. Hosted by MIT Sloan Management Review, it features all-star experts in talent management, hybrid work, employee well-being, and workplace culture. It will help you make the meaningful change needed to unlock the future of work.

This event will include live translation and closed captioning.
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What you’ll Get:
  • Downloadable synopsis of each session.
  • On-demand, shareable access to all sessions.
  • Free download of MIT SMR articles on the future of work.
  • Free six-month trial of MIT SMR’s digital access subscription.


  • 10:00 A.M.


    Abbie Lundberg, Editor in Chief, MIT SMR
  • 10:05 A.M.

    Dismantle Career Roadblocks for More Equitable Outcomes

    Organizations that are focused on advancing diversity, equity, and inclusion (DEI) nonetheless often struggle when it comes to improving representation at all levels in a sustainable way: Recent research shows that women and people of color still face obstacles advancing to more senior roles, often due to “situational” factors such as the roles they’re in or whom they report to. This session will introduce attendees to new management approaches and practices that can help address these systemic barriers and improve career outcomes for marginalized employees.

    Haig R. Nalbantian, Cofounder, Workforce Sciences Institute
  • 10:35 A.M.

    The Why, What, and How of Skills-Based Talent Practices

    When done well, skills-based hiring can lead to far-reaching benefits, from stronger hiring outcomes to a more equitable labor market. Yet many HR leaders are grappling with how to shift toward a skills-first paradigm across hiring, workplace culture, and advancement — and how to do so at scale. In this action-oriented session, leading DEI and skills-based hiring expert Beth Berwick will offer new insights, guidance, and real-world examples to help you get started or take the next step on your skills-based hiring journey.

    Beth Berwick, Partner, Grads of Life
  • 11:00 A.M.

    The New World of Accessing Talent

    Mike Smith and David Kiron discuss how innovative organizations are finding the people they need by designing their own talent pools, building their talent brands, and expanding diversity, equity, and inclusion initiatives beyond their own boundaries.

    Mike Smith, Chief Executive, Randstad Enterprise
    David Kiron, Editorial Director, Research, MIT SMR
  • 11:10 A.M.

    Flexible and Effective: Leadership Strategies for the Hybrid Workplace

    Business leaders who are responsible for delivering results are having second thoughts about the kind of workplace flexibility that emerged during the pandemic. But performance needn’t be sacrificed — it just needs to be managed differently in the hybrid environment. This includes managing how work is configured and achieving the right mix of worker autonomy and organizational alignment. It is possible — and necessary — to build strong relationships and to leverage hybrid work to ensure equity for all employees.

    Julie Dervin, Global Head of Talent, Atlassian
    Brian Elliott, Executive Leader, Future Forum
    N. Sharon Hill, Associate Professor of Management, George Washington University School of Business
    Abbie Lundberg, Editor in Chief, MIT SMR
  • 11:45 A.M.

    10-Minute Break

  • 11:55 A.M.

    Thriving in the New World of Work

    Workforce well-being is an urgent issue for leaders who recognize how stress and burnout limit employee engagement and creativity — and drive out talented workers. Gabriella Rosen Kellerman and Martin Seligman will outline the five skills that their research — described in their new book, Tomorrowmind — has identified as the most critical to flourishing in today's dynamic work environment. By fostering the development of these skills in themselves and their teams, organizational leaders can boost performance and help employees thrive in the face of rapid change and uncertainty.

    Gabriella Rosen Kellerman, Chief Innovation Officer, BetterUp
    Martin Seligman, Zellerbach Family Professor of Psychology and Director of the Positive Psychology Center, University of Pennsylvania
    Elizabeth Heichler, Editorial Director, Magazine, MIT SMR
  • 12:25 P.M.

    How to Deliver Career Development for All

    To remain competitive in today’s tough labor markets, companies must expand career development beyond their “high potential” employees. But traditional development programs can’t scale to engage the entire organization with viable career pathways, learning, and advice, and managers aren’t well equipped to handle this process. Some forward-leaning companies are building a unified three-pronged process to help all of their employees chart rewarding career paths, to the benefit of their workers and themselves. MIT Sloan professor George Westerman will share insights from his research and lead a conversation with two leaders who are breaking new ground.

    Tony Gigliotti, Senior Director of Talent Management and Organizational Development, UPMC
    Lani Montoya, Global Talent Management Director, Pernod Ricard
    George Westerman, Senior Lecturer, MIT Sloan School of Management
  • 1:10 P.M.

    An Integrated Approach to Workforce Ecosystems

    The vast majority of leaders regard their workforces as more than just their full-time employees, according to research from the authors of the new book Workforce Ecosystems. Contractors, gig workers, professional service firms, app developers, and even customers or technologies can contribute to value creation. The changing composition and boundaries of workforces have implications for workforce planning, work allocation, talent development, and DEI efforts. Organizations that take an integrated approach are more effective than others at acquiring the right talent and aligning business and workforce strategies.

    Elizabeth J. Altman, Associate Professor of Management, Manning School of Business, UMass Lowell
    David Kiron, Editorial Director, Research, MIT SMR
  • 1:35 P.M.

    The Four-Day Workweek: How to Make It Work in Your Organization

    This session will dive into lessons and takeaways from the world's largest trial of the four-day workweek, which included 61 companies and nearly 3,000 employees in the U.K. Andrew Barnes will present highlights from this and other recent pilot programs across the globe, with a focus on the implementation processes and cultural practices that have enabled companies to successfully shift to shorter workweeks.

    Andrew Barnes, Cofounder, 4 Day Week Global
  • 1:55 P.M.

    Closing Remarks

    Abbie Lundberg, Editor in Chief, MIT SMR
    Elizabeth Heichler, Editorial Director, Magazine, MIT SMR

Elizabeth Altman is an associate professor of management at the University of Massachusetts Lowell, research affiliate at MIT’s Initiative on the Digital Economy, and guest editor for the Future of the Workforce at MIT Sloan Management Review. She has been a visiting professor at the U.S. Military Academy (West Point) and visiting scholar at Harvard Business School.

Altman’s research focuses on strategy, innovation, platforms, ecosystems, future of work, and workforce ecosystems. Her research has appeared in Business Review, MIT Sloan Management Review, Academy of Management Annals, Journal of Management Studies, and other international journals. Prior to academia, Altman was a Motorola vice president.

Elizabeth J. Altman
Associate Professor of Management, Manning School of Business
UMass Lowell
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Work/23: The Big Shift